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  • Frequently Asked Questions
Frequently Asked Question's

As the name suggest, Advance payment option allows you to book your transaction by paying an initial booking amount depending upon your total transaction value. Once booked using the advance payment option, you will have to make the balance payment only at the nearest branch as communicated to you by the call centre within the next 48 working hours.

Full Payment option, you choose to pay the entire amount of transaction at one go using any one of the payment solution available with you.

Once we confirm the receipt Once at the branch, you will be communicated about the payment modes available for the balance amount. Generally, the payments options available at a Jk branch are credit/debit card, cash (limit Rs. 50,000/-), DD, cheque, NEFT/RGTS. However, the available payment mode for your transaction may vary and the same will be communicated by the branch at the time of fulfilment. In case you opt for card payment, a payment gateway charge will be applicable on the same. This additional payment gateway charge will depend upon your bank and will be communicated to you at the branch.

In case of cheque/DD payment for the balance amount, you will receive your Foreign Exchange currency only after the realization of the cheque or DD. In case of NEFT/RTGS, the branch will dispense the foreign exchange currency after the money is realized in the TCIL account.

You will need a copy of the confirmation page which you receive on completion of payment on our website along with the KYC documents mandatory for Foreign Exchange transactions in India. In case of Private Visit the KYC documents needed are Valid Passport, Air Ticket and Visa copy (wherever applicable). In case of business travel, LERMS letter will be required additional to the above documents. In case of student travel, i20 form provided by the college us required additionally to the KYC documents for private visit

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